Catering Sales Support Representative

Company: City Barbeque, Llc
Location: Dublin
Posted on: February 17, 2026

Job Description:

Job Description Job Description COME JOIN OUR TEAM! Hourly pay 1% commission - M-F day hours & excellent growth opportunities POSITION SUMMARY AND MISSION: This position contributes to City Barbeque success by providing prospecting and pipeline support for our sales managers, new markets, and research maintenance within existing markets. SUMMARY OF KEY RESPONSIBILITIES: Responsibilities and essential job functions include but are not limited to the following: Building and maintaining sales pipelines for several markets Speak clearly and listen attentively to guests and other employees while maintaining a cheerful and helpful attitude Use of proper phone etiquette and phone procedures Have a complete understanding of the menu and services that City BBQ Provides so that you may handle all guest questions Actively place catering orders with guests on the phone or via email using Monkey Media Maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments Proficient in word processing, Outlook, and Spreadsheet software Able to take own initiative to communicate appropriately in written and verbal form Ability to multi-task efficiently Reports directly to the Catering Sales Support Manager JOB DUTIES: Job Duties include but are not limited to the following: Assist in Inside Sales Prospecting with zoom info Email blasts and follow up’s through PipeDrive Make cold calls/email to establish a client contact Schedule tastings using sales managers’ Calendly links Create and maintain Google Pin Maps for research Place any order/quote acquired. Pass along to sales manager Label all leads entered Acquisition type: CSS – ZoomInfo or CSS – Prospect for tracking Take incoming phone calls from guests calling for Catering (as needed) Discerning the difference between a Catering order or a store Pick Up Place orders Make and relay changes to current orders Answer questions Make quotes Handle guest complaints and escalate when appropriate Process all online orders and contact guests with any concerns when assigned Make outbound confirmation calls to all orders when assigned Review and respond to all guest emails with same day turn around Work with Ops Teams as needed to ensure order accuracy and availability All other duties as assigned PHYSICAL JOB REQUIREMENTS Work is performed in an office environment and requires the ability to operate standard office equipment, computers, and keyboards. Sedentary work. PAY RATE $18 per hour plus commission

Keywords: City Barbeque, Llc, Fairfield , Catering Sales Support Representative, Sales , Dublin, Ohio