Guest Service Agent
Company: Drury Hotels
Location: Galena
Posted on: April 17, 2024
Job Description:
Starting pay $15.00Property Location:6170 Parkcenter Circle -
Dublin, Ohio 43017-3583You belong at Drury Hotels.Getting a job is
just the beginning. Finding a place where you belong is what truly
matters. Who you are and what you do makes a difference at Drury
Hotels. There's a place for you here today and tomorrow.WHAT YOU
CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more,
so do you deserve more. Be valued for what you do and who you are
... and well compensated for all you accomplish.
- Incentives - Quarterly bonuses up to $3200/year (we succeed
together!) based on hotel results
- Work-life-balance - Flexible scheduling, paid time off, hotel
discounts and free room nights
- Career growth - Mentorship, cross-training, development plans,
management training, and more-over 200 internal promotions this
year
- Health and well-being - Medical, dental, vision, prescription,
life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Forbes' Best Midsize Employers
(2023)What you will do:Serve as the happy, helpful face of our
hotel to guests entering and departing our front door.Ensure
exceptional, positive experiences for our diverse team members and
guests.
- Assist guests in a friendly, efficient, courteous, and
professional manner.
- Perform front desk related functions, which include checking
guests in and out, promoting company programs, maintaining guest
records, cash handling, monitoring guest satisfaction, and problem
resolution.
- Assist with breakfast and 5:30 p.m. Kickback service, which may
include food preparation, set up, guest service (host or
bartender), and clean-up.
- Present and maintain a high standard of integrity, service, and
hospitality to promote the Drury culture to customers and
co-workers.
- Ensure an exceptional guest experience by providing courteous,
friendly, guest service with a +1 Service attitude. What we expect
of you:With your can-do spirit and unique personality, you will
shine at Drury Hotels. We seek friendly, highly organized
communicators and multitaskers with these qualifications.
- Warm and friendly manner in relating to and interacting with
the public
- Demonstrated attention to detail while handling multiple tasks
simultaneously
- Familiarity with handling money, making change, and using
office machines in day-to-day activities
- Ability to speak and receive direction (written and verbal
direction) in English
- Willingness and ability to work alone as scheduledRise. Shine.
Work Happy.Hiring Immediately!
Keywords: Drury Hotels, Fairfield , Guest Service Agent, Sales , Galena, Ohio
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