FairfieldOHRecruiter
the smart solution for Fairfield jobs

Prescription Benefit Specialist

Company: Express Scripts
Location: Fairfield
Posted on: May 12, 2019

Job Description:

POSITION SUMMARY

This position will handle inbound calls and facilitate outbound calls from/to patients inquiring about their Home Delivery benefit. Explain the advantages of Home Delivery mail order prescription services. Identify patient needs and present savings and convenience of receiving medications via Home Delivery. Accurately complete and document patient interactions and transactions in company databases.

ESSENTIAL FUNCTIONS


  • Member (Patient): Utilizing a consultative sales approach, explain the advantages of home delivery prescription services (mail-order).
  • Update conversion requests and provide shipment status to members.
  • Ensure accurate and complete documentation is entered into the appropriate systems for all contacts (internal/external) to maintain the quality of the home delivery process, document HIPAA compliance and reduce potential legal concerns.
  • Navigate multiple on-line systems to capture and interpret basic patient/physician information and document the information in company data systems.
  • Resolve questions and/or issues that may be preventing shipment of an order.
  • Uphold quality and productivity standards on all transactions.
  • Work collaboratively with other Member Choice Center employees to ensure that best practices are shared.
  • Special projects and other duties as assigned.

    QUALIFICATIONS

    • High School Diploma or GED required
    • 2 - 3 years of relevant customer service experience or customer-facing experience
    • Call center experience preferred
    • Sales experience preferred
    • Ability to work the required shift of 10:30AM-7:30PM EST; Monday thru Friday
    • General knowledge of Microsoft Outlook and Internet with the ability to navigate through multiple computer systems simultaneously
    • Good verbal and written communication skills
    • Ability to articulate in communicating prescription request clearly
    • Ability to provide exceptional listening and customer service skills
    • Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions.
    • Demonstrate dependability, self-motivation and goal-orientation
    • Detailed oriented

      ABOUT DEPARTMENT

      The Pharmacy Operations Group is crucial to achieving our mission of practicing pharmacy smarter and putting medicine within reach. Members of this team are at the front line every day interacting with patients, strategizing on improvements and efficiencies, and processing the more than one million prescriptions that come through our world-class pharmacies and distribution facilities across the country.

      ABOUT EXPRESS SCRIPTS

      At Express Scripts, we dare to imagine a better health care system, and were driven to make it happen. Where some see obstacles, we see possibilities. Were challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.

      We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes like no one else can.

      We believe health care can do more. We are Champions For BetterSM. Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.

Keywords: Express Scripts, Fairfield , Prescription Benefit Specialist, Other , Fairfield, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Household Goods Truck Driver
Description: CDL-A HOUSEHOLD GOODS TRUCK DRIVER JOBSDrive How You Want. Drive Where You Want.As a division of UniGroup, and operating with more than 600 locations nationwide,
Company: United Van Lines
Location: Covington
Posted on: 05/25/2019

Amazon Air - Gateway Team Member (Over-night, Day, Weekend) (Middletow
Description: As an Amazon team member working at an Amazon
Company: Amazon
Location: Middletown
Posted on: 05/25/2019

BENEFIT REP NEEDED NOW!
Description: Are you tired of a dead-end job Would you like a career instead Our 27 year old Discount
Company: Ameriplan
Location: Fairfield
Posted on: 05/25/2019


CDL A Truck Driver Needed!
Description: br br br Hogan's CDL-A Truck Drivers are provided with: br ul br li Regional, Local and Dedicated Opportunities br li Sign-on bonuses for experienced drivers
Company: Hogan Transportation
Location: Middletown
Posted on: 05/25/2019

Available Positions
Description: Health Benefits Company looking for serious team players to fill two available
Company: AmeriPlan
Location: Covington
Posted on: 05/25/2019

Mommy Jobs Online - Jobs From Home
Description: Mommy Jobs Online - Internal Job Opportunities We are currently recruiting agents to work remotely for the following positions full-time and part-time. Requirements: Internet Computer Phone or Cell Line (more...)
Company: Mommy Jobs Online
Location: Covington
Posted on: 05/25/2019

Owner Ops: All Route Types - 6K Sign On Bonus!!
Description: NO TRUCK, NO PROBLEM, NO DOWN PAYMENT, 6K SIGN ON BONUS Home Weekly or Bi-Weekly - You Choose. Looking for a good group of drivers to join one of the
Company: Network 1 Logistics LLC
Location: Covington
Posted on: 05/25/2019

Quality Inspector 2 (3rd Shift)
Description: Requisition ID: 39616 br Business Unit: Engine Systems Kentucky 3170 br Location: br br KY, United States, 41018 br br Meggitt is a global engineering group specializing in extreme environment (more...)
Company: Meggitt PLC
Location: Covington
Posted on: 05/25/2019

Real Estate - Licensed Associate Needed
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Middletown
Posted on: 05/25/2019

Are You Self Motivated?
Description: We are hiring Benefit Specialist as well as Recruiter/Trainers to fill our team of friendly representatives making a difference
Company: Living Healthy
Location: Covington
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Fairfield RSS job feeds