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Support Specialist (Work From Home)

Company: Level
Location: Fairfield
Posted on: November 22, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation / 100% paid medical / PTO / Available M-F between 9a-9p EST / Food, wellness, and office funds - As a Support Specialist you'll: Interact with members and merchants via telephone, email, and online chat to provide support and information on an assigned product or service; Ensure that appropriate actions are taken to resolve member's and merchant's problems and concerns regarding merchant data, transaction data, eligibility records, etc; Maintain internal records of interactions with details of inquiries, complaints, resolutions and/or comments; Answer inquiries or forward to the appropriate internal stakeholders...Hiring Fast > >

Keywords: Level, Fairfield , Support Specialist (Work From Home), Other , Fairfield, Ohio

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