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Help Desk Specialist

Company: Planet Technology
Location: Fairfield
Posted on: June 25, 2022

Job Description:

6+ Months contract.Job Duties:

  • Build/configure Windows workstations for corporate associates.
  • Perform advanced software/hardware instillation, troubleshooting and diagnostics.
  • Troubleshoot and respond to user questions.
  • Track and update open calls and/or escalate problems.
  • Responsible for ensuring the timely completion of all assigned projects and provide weekly status reports to management.
  • Install hardware and software including operating system and office applications.
  • Perform required quality assurance testsWhat they are looking for/Requirements:
    • Excellent communication skills are required.
    • Stable Job History is huge
    • A+ and Window 10 Cert is a huge plus
    • Associate's degree or equivalent experience in computer science or related discipline;
    • 4-6 years experience in either computer operations, hardware or deskside support.
    • Highly developed experience in the installation of hardware and software.
    • Advanced Windows 10
    • OneDrive experience and Office 365 support experience,
    • Advanced working knowledge of networks and network terminology
    • Advanced repair skills for PC's and peripherals.
    • VMware/Thin client knowledge a plus.

Keywords: Planet Technology, Fairfield , Help Desk Specialist, Other , Fairfield, Ohio

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