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Claims - Support Clerk II - III

Company: Cincinnati Insurance Company, Inc.
Location: Fairfield
Posted on: November 12, 2021

Job Description:


Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.


If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.


Start your journey with us

Our Headquarters Claims' Medical Resource Unit is currently seeking a claims support clerk to review incoming invoices and create corresponding payments for managed care services.


Hourly Pay Range\: $15 -$18, depending on experience 


Be ready to\:

  • review invoicing and create payments
  • create and submit referrals to specialty vendors for claim services
  • continually track necessary referral metrics
  • work collaboratively with field associates
  • handle calls and aid in resolving inquiries from field representatives and specialty vendors
  • work in team environment as part of Medical Resource Unit

Be equipped with\:

  • knowledge of Microsoft® Outlook, Word, Excel and Adobe
  • understanding of workers' compensation claims handling basics
  • excellent verbal and written communication skills
  • focus on customer service
  • strong decision making skills
  • ability to concentrate and pay attention to detail
  • listens carefully and follows direction
  • types accurately and efficiently
  • works on projects as requested 
  • strives to provide excellent service to internal and external customers 
  • willing to take on new responsibilities as needed
  • provide analysis of job processes for continuous improvement opportunities
  • portrays a positive attitude through verbal and written communication and job performance
  • shows initiative in assisting other team members

You’ve earned\:

  • high school diploma or equivalent
  • willing to participate in additional claims education

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. 


Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.  


Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.


Keywords: Cincinnati Insurance Company, Inc., Fairfield , Claims - Support Clerk II - III, Other , Fairfield, Ohio

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