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Accounting - Corporate Billing Representative

Company: Cincinnati Insurance Company, Inc.
Location: Fairfield
Posted on: October 14, 2021

Job Description:


Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Start your journey with us

The Corporate Billing department has openings for billing representatives to assist our policyholders, agencies and associates
with questions related to commercial lines, excess and surplus, surety bond and management liability direct bill policies.

Starting Range of Pay\:

 $35,360 - $41,600; depending on knowledge and skills

Be ready to\:

  • answering phone calls from agencies, policyholders and Cincinnati associates in a timely and courteous manner;
  • returning calls promptly when required
  • documenting all accounts with respect to phone calls or actions taken on an account
  • monitoring and responding to e-mails and voice mails received in the various corporate billing mail boxes
  • processing of automated billing WIP’s (Work in Process) and creating new WIP’s for account follow up when
  • warranted
  • recommending policy reinstatements with underwriting, accounting and typing support
  • forwarding of payments received in the billing area to accounting and documentation of the account
  • recommending premium, penalty fees (late, reinstatement and NSF) and installment fee write-offs
  • reviewing and processing daily billing reports, including\: cash in suspense; unidentified cash; overpayments/
  • underpayments report review; daily stop pay information; pending cancellation; billing suspensions including indefinite
  • suspensions; account bill set up

    Be equipped with\:


    • demonstrate a passion for success through positive words, actions and behaviors
    •  the ability to work with difficult or upset customers in a courteous and professional manner
    •  assumes additional tasks and responsibilities without being asked
    •  the ability to work independently
    •  clear, concise and accurate written and verbal communication
    •  willing to work overtime as needed

    Enhance your talents

    Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

    Enjoy benefits and amenities

    Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. 

    Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.  

    Embrace a diverse team

    As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.


    Keywords: Cincinnati Insurance Company, Inc., Fairfield , Accounting - Corporate Billing Representative, Other , Fairfield, Ohio

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