IT - SAP Application System Admin III-IV - 100% Remote
Company: Cincinnati Insurance Company, Inc.
Location: Fairfield
Posted on: September 15, 2021
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Job Description:
Description: Make a difference with a career in insuranceAt The Cincinnati
Insurance Companies, we put people first and apply the Golden Rule
to our daily operations. To put this into action, weâ??re looking
for extraordinary people to join our talented team. Our
service-oriented, ethical, knowledgeable, caring associates are the
heart of our vision to be the best company serving independent
agents. We help protect families and businesses as they work to
prevent or recover from a loss. Share your talents to help us reach
for continued success as we bring value to the communities we serve
and demonstrate that Actions Speak Louder in Person®. If
youâ??re ready to build productive relationships, collaborate
within a diverse team, embrace challenges and develop your skills,
then Cincinnati may be the place for you. We offer career
opportunities where you can contribute and grow. Start your
journey with usThe Cincinnati Insurance Companies' Information
Technology department is currently seeking an application
system administrator to install software and support the
application/system environments as well as maintain and promote
that software through all environments. Starting Salary Be Ready To\: Software support test (operational readiness/smoke test) third-party
application software, upgrades and patches on servers maintain third-party software on servers manage generic and service accounts (e.g. change passwords,
decommission) validate and monitor software/server access create and deploy DEV, QAT and PROD (if applicable) build
packages evaluate and recommend third-party software upgrades optimize/configure third-party software on servers for multiple
service areas configure and install third-party software, upgrades and patches
on servers optimize generic and service accounts (e.g. change
passwords) coordinate software/hardware installs and upgrades with IT
Infrastructure resources provide debugging assistance to developers set up and maintain application user permissions review application-related documentation to identify and
communicate pertinent upgrades/enhancement packs analyze the effects of software/configuration changes on other
systems work together with development team (if applicable) and source
integrity team for the first installation of application
software/components and releases into environments (UAT,
PROD) using their tools and processes for initial server
deploys where applicable configure and modify schedule tool for software cycles and
processes (schedule jobs and processes) Environment support monitoring performance of third-party jobs/cycles and request
additional capacity whenever necessary monitor storage in regard to supported environments and
request storage changes monitor log files associated with third-party applications and
automate monitoring and deleting of log files based on retention
guidelines generate, maintain and analyze system performance metrics make recommendations for system performance improvement and
availability provide on-call support (i.e. incident management/outages) validate Firewall, LoadBalancer and Server Configuration
changes based on software and service area needed create and execute database scripts and queries validate/verify system backups are in place plan and coordinate backup strategies maintain and support databases develop and submit firewall requests plan and coordinate disaster recovery activities (i.e.
environment, documentation, etc.) perform troubleshooting develop and follow multiple environment restart/recovery
procedures and test plans handle the start and completion of application services implement and maintain interfaces coordinate with team and IT groups to develop or enhance
existing solutions identify integration points and reusable components between
systems research new technologies and provide recommendations based on
impact evaluate topologies making recommendations to optimize
environments for changes in services provide technical assistance to developers and other IT service
areas create and update scripts to automate system administration
tasks review system architecture design for potential system
limitations, compliance with architecture standards and make
recommendations use third-party diagnostic tools and work with vendors to
troubleshoot application issues Administrative\: train/mentor less experienced associates proactively recommend service area process improvements understand and apply change, incident, release and problem
management processes understand and correctly follow service area/IT procedure,
processes and standards understand and follow internal and external audit compliance
requirements Leadership serve as the technical lead for upgrades of third-party
application to new version manage service requests (i.e. priority, coordination of tasks,
reporting) assist with resource assignments (i.e. project work efforts,
non-project work efforts, on-call support) create team communication plan for status meetings manage pager and support rotation schedule perform change manager responsibilities Be Equipped With\: knowledge of system application architecture, database schemas
and development tools experience with supporting, troubleshooting and problem-solving
production issues familiar with .NET, WebSphere, Oracle, AIX and Linux moderate understanding of web service technologies experience with MQ and MIM moderate understanding of jboss familiar with XML technologies experience with SQL Server, SQL and DB2 effective communication skills both verbally and in writing work and communicate effectively with others to achieve
results build relationships while addressing business needs
with strong customer service skills embrace change that supports continuous improvement commit to a career of learning by seeking and taking advantage
of educational opportunities work independently, show willingness to perform any task and ask
for additional work and responsibility focus on results, commit to tasks, work decisively and follow
through develop associates through mentoring and coaching create success plans to advance knowledge, skills and
capabilities motivate others by offering to help and demonstrating
respect align associate activities to departmental and company goals define and clearly communicate expectations provide meaningful, continuous feedback lead by example Enhance your talents Providing outstanding service and developing strong
relationships with our independent agents are hallmarks of our
company. Whether you have experience from another carrier or you’re
new to the insurance industry, we promote a lifelong learning
approach. Cincinnati provides you with the tools and training to be
successful and to become a trusted, respected insurance
professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best
practices and creating solutions that impact lives is appreciated.
To increase the well-being and satisfaction of our associates, we
offer a variety of benefits and amenities. Learn more about our
benefits and amenities packages. Many departments at our
Headquarters in Fairfield, Ohio, offer hybrid work options,
empowering associates to work from home several days a week.
Depending on your IT role and responsibilities, hybrid and fully
remote options are available. Embrace a diverse team As a relationship-based organization, we welcome and value a
diverse workforce. We grant equal employment opportunity to all
qualified persons without regard to race; creed; color; sex,
including sexual orientation; religion; national origin; age;
disability; or any other basis prohibited by law. Learn more about
the Federal Employment Notices.
Keywords: Cincinnati Insurance Company, Inc., Fairfield , IT - SAP Application System Admin III-IV - 100% Remote, Other , Fairfield, Ohio
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