Claims - Call Center Associate I
Company: Cincinnati Insurance Company, Inc.
Location: Fairfield
Posted on: July 17, 2021
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Job Description:
Description: Make a difference with a
career in insurance At
The Cincinnati Insurance Companies, we put people first and apply
the Golden Rule to our daily operations. To put this into action,
we’re looking for extraordinary people to join our talented team.
Our service-oriented, ethical, knowledgeable, caring associates are
the heart of our vision to be the best company serving independent
agents. We help protect families and businesses as they work to
prevent or recover from a loss. Share your talents to help us reach
for continued success as we bring value to the communities we serve
and demonstrate that Actions Speak Louder in
Person®. If
you’re ready to build productive relationships, collaborate within
a diverse team, embrace challenges and develop your skills, then
Cincinnati may be the place for you. We offer career opportunities
where you can contribute and grow. Start your journey with us
The Claims Operations is currently seeking a full time claims
call center associate to enter new claims in the claims management
system application using information obtained from the policyholder
or a Cincinnati agent during telephone interviews or from faxes
received, and route calls for the Headquarters Claims
department. Starting Range of Pay\: $28,080-$35,000; depending on knowledge and skills. Be ready to\: handle calls and aid in resolving inquiries from field
representatives and external customers enter claim information from calls into CMS create and execute reports route calls for the Headquarters Claims department work on projects as requested attend department training portray a positive attitude through verbal and written
communication and job performance communicate with management to discuss development
opportunities show initiative in assisting other associates strive to provide excellent service to internal and external
customers Be equipped with\: excellent written and verbal communication skills ability to resolve issues through research and communication
with supervision and other associates work efficiently to meet service level agreements listen carefully and follow directions type accurately and efficiently perform routine daily tasks input data entry accurately strong customer service skills experience with CMS and PMS is helpful familiar with Microsoft® Word and Excel Shift\: Wednesday-Saturday – 10\:00 AM - 8\:45PM Enhance your
talents Providing outstanding service and
developing strong relationships with our independent agents are
hallmarks of our company. Whether you have experience from another
carrier or you’re new to the insurance industry, we promote a
lifelong learning approach. Cincinnati provides you with the tools
and training to be successful and to become a trusted, respected
insurance professional – all while enjoying a meaningful
career. Enjoy benefits and
amenities Your commitment to providing
strong service, sharing best practices and creating solutions that
impact lives is appreciated. To increase the well-being and
satisfaction of our associates, we offer a variety of benefits and
amenities. Learn more about our benefits and
amenities
packages. Many departments at our
Headquarters in Fairfield, Ohio, offer hybrid work options,
empowering associates to work from home several days a week.
Depending on your role and responsibilities, hybrid options may be
available. Embrace a diverse
team As
a relationship-based organization, we welcome and value a diverse
workforce. We provide equal employment opportunity to all qualified
persons without regard to race; creed; color; sex, including sexual
orientation, gender identity and transgender status; religion;
national origin; age; disability; military service; veteran status;
pregnancy; AIDS/HIV or genetic information; or any other basis
prohibited by law. Learn
More.
Qualification:
Keywords: Cincinnati Insurance Company, Inc., Fairfield , Claims - Call Center Associate I, Other , Fairfield, Ohio
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