Inside Sales and Operations Associate

Company: Core and Main
Location: Fairfield
Posted on: March 17, 2020

Job Description:

About Core & Main Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 275 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main’s 3,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more. Job Summary Responsible for coordinating with other departments in handling purchase orders and providing service to customers. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, and written and faxed correspondence. Compile information and records to assess effectiveness of operational controls, accuracy of financial records, and efficiency of operations. Maintain electronic records and systems. Ensure effective administrative support. May directly or indirectly support outside sales. Major Tasks, Responsibilities and Key Accountabilities Enters operations information into the system; generates reports and checks for accuracy. Acts as a liaison between warehouse and customers and may pull, pack, ship, and load orders as required. Provides product pricing by consulting the pricing matrix, as well as other tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals. Prepares and submits routine proposals; generates oral and written quotations. Procures and maintains inventory. Monitors to ensure proper inventory turns. Resolves customer service issues, tracks open sales orders, and performs follow-ups to ensure the timely shipment of materials and customer satisfaction. Services customers via telephone and/or walk-ins and ensures counters are properly stocked. Assists Operations Manager with branch operational duties as required. Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior co-worker or supervisor. Work Environment Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noises, and fumes, which may cause noticeable discomfort. Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Minimum Qualifications Must be eighteen years of age Must pass the Drug Test Must pass the Background Check Must pass pre-employment tests if applicable Education and Experience HS Diploma or GED,strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Preferred Qualifications Customer service and industry experience. Experience with inventory sales and operations. Associate degree preferred.

Keywords: Core and Main, Fairfield , Inside Sales and Operations Associate, Other , Fairfield, Ohio