Business Analyst
Company: Vergence
Location: Indianapolis
Posted on: April 2, 2026
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Job Description:
Hybrid position. Must live in the Indianapolis area. In this
role you will: • Work through complex issues that include creating
test scenarios, test cases, and test scripts mapped to workflow,
and system design requirements. • Replicate, isolate, and identify
a root cause while providing workarounds and testing, fixes, and
patches in a staging or test environment. • Monitor system issues
and provide feedback. • Research and resolve front-end/user and
back-end/system problems by diagnosing the root cause,
hypothesizing, and mapping out a possible solution, and testing the
solution in the QA environment. • Resolve issues by engaging
appropriate business/policy staff, software developers and/or
vendor specialists. • Assist users in monitoring and analyzing
their data via SQL querying and reporting. • Work closely with end
users, project management, application developers, and others to
understand features and create a robust, comprehensive test
strategy to verify functionality.
Keywords: Vergence, Fairfield , Business Analyst, IT / Software / Systems , Indianapolis, Ohio
