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Call Center Customer Service Representative- $17/hr

Company: Primeconsultinginc
Location: Fairfield
Posted on: September 22, 2022

Job Description:

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeJob Type: Full-timePay: $2,850.00 - $2,900.00 per monthBenefits: 401(k) matching Dental insurance Health insurance Paid time offSchedule: 8 hour shift Day shift Monday to Friday On callApplication Question(s): Are you vaccinated (V) or prefer weekly testing (WT): Please share email address:We encourage work from office:Education: High school or equivalent (Preferred)Experience: Call center: 1 year (Preferred) inbound calling: 1 year (Preferred)Work Location: On the road

Keywords: Primeconsultinginc, Fairfield , Call Center Customer Service Representative- $17/hr, Human Resources , Fairfield, Ohio

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