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Customer Service Representative I

Company: US Tech Solutions, Inc
Location: Fairfield
Posted on: February 11, 2019

Job Description:

US Tech Solutions is seeking a “Customer Service Representative I" for a 06 Months Contract position with a client in Fairfield, OH. Responsibilities:

  • Majority of Calls will be outbound
  • Strong Data Entry and working on Dual Monitors.
  • Excellent Customer Service skills by handling their questions and concerns with speed and professionalism.
  • Detailed Oriented
  • Must document calls
  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
  • Requires close attention to accuracy, performs independently, subject to practices and procedures. Requirements:
    • Customer service experienced required.
    • Being detailed oriented is critical
    • Need to have basic computer skills
    • Prior phone experience
    • Attendance is extremely important in this position
    • Cannot take any time off during the 4 weeks of training.
    • Excellent communication skills
    • Must be able to clear a BG and Drug test
    • Minimum Education: HS or GED required
    • Will be assisting patients
    • Duel monitor
    • No selling
    • Cubical environment
    • Must be good entry
    • Office environment
    • Training provided.
    • Speaking with patient or doctors or pharmacist.
    • Great communication skill
    • Passion to speak with people on phoneIf you have the described qualifications and are interested in this exciting opportunity, apply today!Benefits of Working with US Tech Solutions: As a US Tech Solutions consultant, we are proud to offer access to the following benefits:
      • Medical and dental insurance
      • Bi-weekly payroll
      • 401k plan
      • Account and Delivery Manager for client support
      • Successful re-marketing program
      • Referral program with the opportunity to earn additional income About US Tech Solutions: Your talent, our opportunities - This is the premise behind US Tech Solutions. You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.Connect with our talent team today.USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.“US Tech is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."Thank you for your time. Prachi Chaudhary US Tech SolutionsTel: 412.385.4122 Email: [Click Here to Email Your Resum?] URL: www.ustechsolutions.comRequirements:
        • Customer service experienced required.
        • Being detailed oriented is critical
        • Need to have basic computer skills
        • Prior phone experience
        • Attendance is extremely important in this position
        • Cannot take any time off during the 4 weeks of training.
        • Excellent communication skills
        • Must be able to clear a BG and Drug test
        • Minimum Education: HS or GED required
        • Will be assisting patients
        • Duel monitor
        • No selling
        • Cubical environment
        • Must be good entry
        • Office environment
        • Training provided.
        • Speaking with patient or doctors or pharmacist.
        • Great communication skill
        • Passion to speak with people on phone

          Keywords: US Tech Solutions, Inc, Fairfield , Customer Service Representative I, Hospitality & Tourism , Fairfield, Ohio

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