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Customer Service Representative-Prior Authorization

Company: Cigna
Location: Fairfield
Posted on: September 16, 2020

Job Description:

* Have you heard? Express Scripts is now part of Cigna. Together, we've got big plans. We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that's only the beginning. Read on to learn more about working with us.As a Prior Authorization Representative, you'll help our members by reviewing medication requests from their doctors and pharmacists. You'll be part of a dedicated team which provides information regarding pharmacy benefits and drug coverage. This role is on the front lines with patients and doctors offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.Here's a little more on how you'll make a difference:* Help patients understand their pharmacy benefits better.?Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient calls effectively.* Help patients get the medication they need. You'll research issues on benefits coverage with pharmacist and doctors' office and provide guidance to our patients about medication coverage.* Juggle multiple tasks without sacrificing attention to detail.? You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.What You Should Have:* High School Diploma / GED required* 2-3 years of relevant experience* General PC knowledge including Microsoft Office* Excellent communication skills (verbal and written)What you'll love about working here:* Fun, friendly, and unique culture - Bring your?whole self to work every day!* Choice of four unique medical plans* Prescription Drug, Dental, Vision and Life Insurance* Employee Contributions for HRA and HSA accounts* 401K with Company Match* Paid Time Off and Paid Holidays* Tuition AssistanceAbout CignaCigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Keywords: Cigna, Fairfield , Customer Service Representative-Prior Authorization, Hospitality & Tourism , Fairfield, Ohio

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