Service Manager

Company: Performance Automotive
Location: Fairfield
Posted on: June 25, 2022

Job Description:

Performance Toyota of Fairfield, OH, conveniently located near Cincinnati on Route 4 in Fairfield. We're a high volume, fast-paced franchised dealership with a proven performance record of over 45 years. We are a fast-paced, fun, and cohesive team with an unmatched work culture for all employees. Very competitive compensation based on experience and productivity abilities.We are currently seeking a well-motivated, high-energy Service Writer,also known as Assistant Service Manager or Service Advisor, to work one-on-one with our clients. Your job will be to advise customers on both required and suggested repairs and maintenance needs of their vehicles.This Position is Full TimeEarn $55,000.00 to $75,000.00 Annually (Experience Based)Hours are Monday - Friday 7 am to 6 pm (Alternating Saturdays)Why You'll Like a Career at Performance Toyota!Service shop environmentally controlled all four season of the year!Performance Automotive Network provides Careers, not jobs!Our company has a long history of promoting from within our organizationEmployee Benefits:Paid vacation401k retirement plans with Generous Company Match Health insurance options through AetnaVision and dental plan optionsLife insurance optionsShort and long term disability optionsAdvancement potential rewards top performers!Family owned business for over 45 years. Part of the Performance Automotive Network:One of the Top 40 Volume Dealer Groups in the U.S. Ranked 4th largest local private company on the 2016 Deloitte Cincinnati USA 100 (#1 dealer group in the list!)Earned Nearly Every Top Honor for Sales and Service ExcellenceService Writer / ASM:Maintain yourCustomer SatisfactionScores at or above the district goalReceiving in customer's and their automobiles in the most effective and timely mannerConstant communication with your service techniciansCalling customers with diagnostic results and recommendations from your techniciansSelling the recommendations from your techniciansCommunicate authorized recommendations to your technicians with a "promise time" for completion of workPrompt call to customers when vehicle is washed and readyNotify your customer if there are any delays to the "promise time" and why; before the "promised time" for pick upClose all repair orders and review with customers as they pick up their automobilesOne year of Service (Writer) experience preferredHigh school diploma/GED requiredCompetentlevel of computer literacySubstantial time management techniqueHave a general understanding of automotive maintenanceMaintain an energetic, positive, and respectful attitude with everyoneNeed to have a great driving recordSubstance screening is required of all Performance Toyota employees

Keywords: Performance Automotive, Fairfield , Service Manager, Executive , Fairfield, Ohio