Customer Service Representative (Entry Level) - Grads Welcome!
Location: Dayton
Posted on: June 23, 2025
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Job Description:
Are you interested in customer service, marketing, sales, and
business related fields? Are you looking to gain transferable
skills? Are you sick of being stuck behind a screen and wanting a
more interactive career? If your answer is “yes” to any and all of
the above then we might have exactly what you are looking for. At
K.I.D.S Executives Group , we are seeking a highly motivated and
customer-focused individual to join our team as an Entry Level
Customer Service Representative. Before there were smartphones and
virtual meetings there were personal connections and interactions.
In this role, we are going back to the basics and rebuilding the
value of communication. The Entry Level Customer Service
Representative will be the primary point of contact for our
customers, providing exceptional service and support to ensure
their satisfaction. As an Entry Level Customer Service
Representative, you will handle inquiries, resolve issues, and
assist customers in a professional and courteous manner. This is an
excellent opportunity for individuals who are passionate about
delivering outstanding customer experiences, wanting to start their
career in customer service, and prefer personalized interactions.
Main Job Responsibilities for Our Entry Level Customer Service
Representative: Provide prompt, friendly, and efficient customer
service Identify and assess customer needs to provide appropriate
solutions and recommendations. Ensure accurate and detailed
documentation of customer interactions, inquiries, and resolutions
in the customer relationship management (CRM) system. Collaborate
with other team members and departments to resolve complex customer
issues and escalate as necessary. Maintain a comprehensive
knowledge of company products, services, and policies to
effectively assist customers and provide accurate information.
Proactively build rapport to enhance customer satisfaction Meet or
exceed individual and team performance goals
Keywords: , Fairfield , Customer Service Representative (Entry Level) - Grads Welcome!, Customer Service & Call Center , Dayton, Ohio
