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Content Moderator, Social - Media - Mason, OH - Evening/ Nights

Company: WebhelpUS
Location: Fairfield
Posted on: September 22, 2022

Job Description:

Content Moderator - New Opportunity Awaits! Be the first to be a part of a growing platform with Social Media! Must be able to Travel to the Mason, OH office. This shift has a pay differential, is overtime-eligible, and pays for a performance incentive.
Come check us out and see what it means to be a Social Media Content Moderator by clicking on the video below. We are calling all social media fans! This could be your calling if you enjoy keeping up with the latest trends and viral videos and scrolling through videos efficiently. We are looking for content moderators in the Mason, OH, market to support an international social media leader. We seek online content bingers, viral video followers, meme sharers, and people with a passion for social media. We want those who can evaluate content with integrity while ensuring guidelines. Must be proactive and confident in decision-making. You'll join our fun-loving global community of more than 90,000 passionate people who work across 160 locations in over 49 countries delivering exceptional customer experiences for some of the world's leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive. What you'll be doing Expediently Review and approve video and online postings content aligned with client and business guidelines.
Efficiently and accurately moderate audit uploads considering both customers' needs and client policies and procedures.
Providing accurate monitoring of content with just one view and at a rapid speed
You'll need to have objective views regarding content monitoring and not be overly sensitive to explicit or sensitive content.
Maintain a high degree of confidentiality
Adhere to strict deadlines What you'll need High School diploma or GED certificate
Experience and knowledge of social media
Ability to work in a fast-paced, goal-oriented, low error threshold environment
1+ years of user-generated content (UGC) moderation experience preferred
6 months of customer service experience
Must be open and comfortable with being exposed to highly sensitive and graphic content daily
Ability to evaluate content in line with company policies instead of personal views
Understanding of social media and internet terms/functions
Strong observation skills with attention to detail
Ability to work in fast and evolving workflow onsite at our Mason, OH location
Excellent attendance required What we offer: Paid Training
Employee Referral Bonus
401K matching 6%
Competitive Healthcare Benefits, including Dental and Vision
Paid time off Each Webhelper brings a different energy, passion, and a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients. Take this opportunity to join our collaborative team of game-changers today. #wearewebhelp Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individuals will be required to stand, walk and/or otherwise traverse in order to be accessible to the production floor for extended periods of time. The person will be required to regularly exert at least 10 lbs. of force to push, pull, or otherwise move objects and may be required to carry or lift objects up to 50 lbs. The worker is required to have close visual acuity and perform activities such as: preparing and analyzing data and/or documents, viewing a computer terminal, and/or visual inspection of products or machinery. The person in this position may need to occasionally climb stairs, bend, reach, kneel or twist for minimal periods of time. Employees should not attempt to lift, pull or push weights in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing, or pulling in an awkward position.

Keywords: WebhelpUS, Fairfield , Content Moderator, Social - Media - Mason, OH - Evening/ Nights, Advertising , Fairfield, Ohio

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